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Trust & safety

Trust is the product — and the moat.

Safety isn't bolted on top of Trustpanion. It's built into every rule, every booking and every profile. Here's exactly how it works.

Verified identity, both sides

Every companion and every member is ID-verified with a document and a liveness check. You always know who you're meeting — and so do they.

Background-checked companions

Companions complete a Basic DBS check before joining. For anyone who has lived abroad, we add further verification — UK checks don't see overseas records.

Public places only (v1)

In our first version, every meeting happens somewhere public — a café, a gallery, a park, a venue. Nothing behind closed doors.

Cashless escrow payments

Your payment is held when you book and released after the session. No cash, no off-platform arrangements — everything stays traceable.

Double ratings & reviews

Both sides rate each meeting. Mutual accountability means reputation protects everyone, and quality stays high over time.

Safety button & human support

A safety check-in on every booking, in-app support, and real people moderating any incident — taken seriously, handled fast.

Non-sexual by design — and we mean it.

Our terms of service are explicit and non-negotiable. Trustpanion is company, not a date. Any suggestion otherwise means an immediate, permanent ban and a reversed payment. The integrity of that promise is the whole business.

The trust stack

Built on UK-grade infrastructure

We use established, reputable providers for the parts that have to be right.

Identity
Document + liveness checks
Background
Basic DBS (gov.uk)
Payments
Secure escrow
Data
UK GDPR compliant
The rules are the message

Every safety rule is also a promise

Each structural rule does double duty: it keeps people safe, and it tells you exactly what kind of service this is. There's no grey area to read into.

If something ever falls short of these standards, that's a failure we want to hear about immediately — our support team and incident protocol exist for exactly that.

Safety you can feel from the first message

Join the waitlist and be among the first to experience verified, non-sexual company in your borough.